SHIPPING & RETURNS

Shipping Policy

We use Royal Mail to send all items. A price is given at the check out as it will go by weight.

As a guide:

UK = £1.50 - £9

Overseas = £9.50 - £16

Items are sent Monday to Friday.

​

Or orders can be collected from Original Button (double decker bus hair salon).

Address //  Langenhoe Hall Lane, CO5 7NA.

Return & Exchange Policy

We hope you love your product/s as much as we do…but if you have decided they are not for you then you have 14 days to return them. Returns after this date may not be accepted. 

Step 1 // Email to obtain your return number. 

Step 2 //  Send you item/s back (sorry but postage won't be reimbursed). We recommend you get proof of postage. 

Step 3 // Once we have received and inspected the item/s we will email you with information about an exchange or return payment. All return payments will be paid by the original payment method.

Please Note //

All items returned must be in the original unopened packaging. It must be unused and not washed. All tags/ labels must still be attached.

We inspect all items returned and if they are in any way opened or used we reserve the right to refuse your return.